About Us
Veteran-Owned. Veteran-Focused. Committed to Care, Safety & Dignity.
Trinity Hearts Healthcare LLC is a Veteran-Owned and Veteran-Based assisted living provider dedicated to supporting the men and women who have served our country.
We understand that veterans have unique physical, emotional, and mental wellness needs — and our care model is specifically built to meet those needs with structure, respect, and compassion.
Our facility operates under Maryland OHCQ regulations, NFPA safety standards, and a government-ready compliance framework designed to support long-term stability, comfort, and clinical oversight for every resident.
Contact Us:
Who We Are!!!
Bruce Copes – Managing Member / Administrator
A dedicated leader committed to building a safe, structured, and veteran-centered care environment. Bruce ensures that Trinity Hearts Healthcare operates with integrity, professionalism, and full regulatory compliance.
Shakayla Robinson – Co-Owner / Licensed Insurance Professional
With deep experience in client-centered support, Shakayla oversees program coordination, resident relations, and administrative operations to ensure families receive transparency and consistent communication.
Together, they lead a team of trained caregivers, nursing partners, and support staff who are passionate about serving veterans with dignity.
OUR MISSION
To provide safe, structured, and compassionate assisted living services that honor the dignity of every veteran we serve.
We are committed to delivering high-quality daily care, mental-wellness support, and emergency-ready safety systems — all backed by trained staff and licensed clinical oversight.
To become Maryland’s leading veteran-focused assisted living provider, known for exceptional care, strong compliance, and a safe environment where every veteran can live with purpose, respect, and stability.
OUR VISSION
Service • Safety • Respect • Integrity • Compassion
These values guide every decision we make — from our care model to our community partnerships to our compliance standards.
OUR VALUES
OUR CARE APPROACH
Veterans have unique needs — and we are uniquely prepared to meet them.
Our care model focuses on:
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PTSD, trauma, and behavioral health awareness
Support systems that promote emotional stability and mental wellness.
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Therapeutic & wellness activities
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Programs that encourage social engagement, cognitive stimulation, and physical wellness.
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Chronic condition management
Ongoing support for residents living with long-term health conditions.
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Medication oversight
Clinically supervised medication administration and adherence.
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Daily structure and emotional support
A stable environment with routine, guidance, and compassionate care.
FULLY COMPLIANT & GOVERNMENT READY
We operate with complete transparency and maintain:
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Maryland OHCQ compliance
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NFPA-aligned emergency systems
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Completed P&P Manual
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Completed Emergency Plan
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Capability Statement
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SAM.gov & Grants.gov registration
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NAICS-aligned services
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Licensed clinical oversight
This ensures that Trinity Hearts Healthcare is not only safe and professional, but also ready for federal and state contracting partnerships.
VETERAN-CENTERED, FAMILY-FOCUSED CARE
We believe care works best when families stay connected.
That’s why we maintain strong communication, consistent updates, and care-plan transparency for every resident.